Citadel Auto Insurance Review

Citadel Insurance Services is an insurance broker with both individual and commercial clients. Their specialty is high-risk commercial insurance, though they have clients from all market segments. As far as individual insurance policies, they tend to be geared toward a high-end segment of people who want many different things in their lives insured. Insurance brokers tend to sell insurance “bundles” or packages rather than individual policies.

Sometimes you can get your auto insurance more cheaply if you buy it with a bunch of other different types of insurance.

The only way to know for sure, however, is to compare auto insurance quotes. To get a bunch of quotes from different insurance providers in minutes, simply enter your zip code into our free comparison program and start saving today!

Read on for helpful details about Citadel’s services, coverage options and locations. If you’re interested in agent and career details, those will also be showcased in the review below.

Citadel Services

The bundles or packages offered by Citadel Insurance Services include:

• EnergyPac – For energy suppliers
• EnviroPac – For environmental/waste consultants
• HealthPac – Health insurance for anyone
• ManfacturingPac – For makers of toys, sporting goods, etc.
• NutraPac – For suppliers of dietary supplements and other nutritional products
• ProfessionalPac – For white-collar consultants and contractors
• UmbrellaPac – For any and all type of risk

Citadel’s specialty areas include:

• Property Insurance
• Aviation Insurance
• Nutraceuticals
• Insurance for Contractors
• Manufacturing Insurance
• Insurance for Truckers
• Health Insurance
• Insurance for Sporting and Fitness Services
• Motorsports Insurance

Citadel is primarily a business insurance company, with these bundles containing benefits packages available for groups of employees in each field. The point is for businesses to have a one-stop shop for all their insurance needs. However, the company has, within the last two months, branched out to offer its “UmbrellaPac” to personal customers seeking a package deal for insurance services. The company’s sterling history and reputation should go far in helping its personal insurance packages become a success.

Citadel Agents

As a brokerage company, Citadel primarily hires and uses agents to put insurance packages together from a variety of different insurance providers. Agents are charged with finding you, your family or your business the best fit. For this reason, a Citadel auto insurance policy may be cobbled together from a few different auto insurance companies to ensure that you get the best deal for your money. You will go through a Citadel agent every time you need to make changes to your auto insurance policy or have a question about policy details.

Citadel Contact Info

Citadel has clients all over the country, but the company advertises only one office location. You will be doing most of your business over the phone if you end up purchasing a Citadel auto insurance policy in one of its insurance bundles.

Address: 826 E. State Rd. – Ste. 100, American Fork, UT 84003
Phone: 801-610-2700
Web: http://www.citadelinsuranceservices.com/

Other offices are either non-existent or poorly advertise. Regardless, it is clear that Citadel does most of its business by phone, so call them today if you want to sign up. If you just need a quote, consider using our free quote comparison tool. Once you enter your information, you will get a free list of quotes for insurance providers in your area. Choose the one that looks best, and if it’s Citadel, give them a call and sign up.

Citadel Claims

The only way to file a claim with Citadel is to call your insurance agent and ask for any information. No information or online forms are on the website. Call the above number on Monday through Friday between 8:30 AM and 5:00 PM. A representative can also meet with you in person if you prefer the face-to-face experience, but that meeting will have to be scheduled in advance.

Citadel Ratings

Citadel’s financial ratings are somewhat immaterial; indeed, ratings agency A.M. Best doesn’t have any information at all about them. This is because Citadel doesn’t actually insure your automobile; they just connect you with an insurer. For this reason, you should check the ratings of the insurance provider with which Citadel sets you up.

Citadel Careers

There is not that much information available for people seeking a career with Citadel. They do not appear to be hiring at this time; you may want to contact the company directly, however, if you believe that you would be a good fit in their insurance brokerage environment.

As a large company, Citadel likely offers a generous benefit package with health and life insurance options as well as paid time off and a pension plan. However, if you plan to interview with the company, be sure to ask about benefits before signing up.

Citadel Reviews

We mentioned briefly that Citadel did not have an A.M. Best financial rating. The company also does not have a Better Business Bureau ranking, nor does it have a presence with any other official ratings agency. There are not very many complaints online, however, which makes one think that the insurance company simply hasn’t gotten around to signing up for these rating services. Business owners and managers generally like Citadel’s service. Once the company’s individual policies become more popular, we expect that ratings services will follow.

In any case, if you are in the company’s established target market, business owners in high-risk fields, you should definitely consider Citadel for your company’s insurance bundle.

If you need auto insurance quotes, don’t just go with the first company you find!

You can get quotes for Citadel and many other auto insurance companies simply by typing your information into our comparison form and clicking a button.

Our tool will send that information to dozens of insurance providers in your are and give you a list of the best deals for you. It makes insurance shopping easy!