CIM Auto Insurance Review

CIM Insurance is a very new insurance company formed under ten years ago. Its history is somewhat complicated and convoluted. The insurance company is a subsidiary of CIM Financial Services Ltd., which provides a variety of different types of financial product and service. CIM Financial Services is itself a subsidiary of Roger’s and Company Ltd., a massive international conglomerate with a variety of different businesses.

The finance arm of the company, formed in 2005 as the CIM Financial Group, acquired Albatross Insurance Company in 2010. Following its acquisition by CIM, Albatross changed its name to CIM Insurance. This company is located in the tiny island nation of Mauritus.

While CIM is a relatively new company, its parent company Roger’s and Company Ltd. has owned and operated various insurance businesses for over 30 years. CIM brings a wealth of experience to the table despite its recent formation. CIM is currently run by Andre Tait (CEO) and Naresh Gokulsing (COO).

CIM Financial Services and CIM Insurance offer many different insurance policies and financial services for individuals and businesses around the world. They cater to a global market, and are well-suited to large business policies, but depending on your particular situation, you may be able to get a good deal on a personal insurance policy with CIM.

You can see if CIM Insurance is right for your personal, family or company auto insurance policy easily.

Just enter your zip code and other information into our free comparison program and you will be able to begin comparing quotes from CIM and other auto insurance providers in your area today!

CIM Auto Insurance Motto and Commitments

The motto upheld by CIM is, “driven by passion, performance and integrity.” This sounds like a pretty standard corporate motto, but CIM goes further and provides a list of its commitments to all its customers. Their level of seriousness underscores CIM’s customer-driven business model. Commitments include:

• Will be available to all customers during all hours of the business work day, from Monday to Friday between 8:30 am and 5:00 pm.
• Will connect 80% of all phone customers to human operators within 20 seconds of the phone call.
• Will return all phone calls within the same business day.
• Will respond to all written communication, via email or snail mail, within five days.
• Will provide friendly, fair, courteous service to all customers.
• Will treat all customers with respect and dignity.
• Will show honesty and integrity in all interactions with communities
• Will respond to phone calls with trained, professional staff that identifies themselves

CIM is also committed to social and community improvement. Through its Corporate Social Responsibility project, CIM supports several initiatives to improve the environment and provide charity to the poor. CIM Employees are encouraged to participate in community outreach projects every August.

Insurance Plans

In addition to auto insurance, CIM offers many different types of insurance policy. These policies span the gamut of areas and include home, property, persona, health, travel and, of course, auto insurance. Specific plans include, but are not limited to:

• Sports equipment
• Electronic equipment
• Watercraft
• Jewelry
• Personal Effects
• Accident
• …and many more!

All insurance claims are handled through an alternate company known as Avantsure, which CIM states will provide quick and professional service. All of these insurance products are available for both individuals and businesses. If you are looking at auto insurance or auto-related insurance, simply use our comparison program to find a quote for CIM as well as comparisons to other area insurance providers in the same policy range.

Types of Auto Insurance Offered by CIM

CIM offers standard liability auto insurance coverage for both bodily injury and property damage. It also offers collision and comprehensive coverage, PIP coverage, Uninsured Motorist coverage and other types of auto insurance. However, all of these extra types are added on in addition to third party liability coverage, which is the bare bones option and is mandatory in most states.

Additionally, CIM offers a variety of unique add-ons to its auto insurance policies, including:

• Loss of Use Coverage – To cover the cost of a rental vehicle while your car is in the shop
• Roadside Assistance Coverage – To cover the cost of a tow truck
• Windscreen Damage Coverage
• Passenger Accident Coverage

CIM Auto Insurance Feedback

The only official rating organization with information on CIM is Global Credit Rating, Ltd., which rates the overall financial strength of international companies. CIM received an A- from Global Credit Rating, which indicates a strong financial outlook.

CIM Website Review

Positive features of CIM’s website include:

• Well-organized, aesthetically pleasing design
• Many helpful links to forms for customers
• Contact information in a prominent, easy-to-find place
• Recent news articles and press releases about CIM
• Online forms for customer service questions and complaints
• Information on how to use the website

Negative features of CIM’s website include:

• Not as much specific information on each type of insurance provided
• No customer testimonials
• No information on how to find an agent in your area
• No specific information about where CIM agents are licensed to sell agents, despite information stating that CIM is a globally-recognized company

Finding a Career with CIM

There is a link on CIM’s website for anyone who would like a career selling insurance or providing back-end support for insurance sales. Agents and claims handlers are in high demand, and there is a link to leave your resume and contact information for future consideration by the company.

CIM is a quality auto insurance provider, for sure.

If you are interested after reading this review, you only need to do one thing: enter your zip code and other information in the free comparison tool and get a quote! You will be able to compare CIM premiums with other auto insurance premiums in your area. You may then decide whether you like the company or whether you would prefer a different provider. Happy insurance searching!